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FREQUENTLY ASKED QUESTIONS
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What’s the main material used in the trousers?Cotton or recycled mixed fibres. For any possible allergies please contact us to ensure the garment will not irritate your skin.
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Are all the trousers handmade?Yes! Simple as pie.
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How can I ensure my trousers will fit me?Please read size descriptions to make an informed decision about possible purchases. If you would like to have a certain pair of trousers tailored to fit you then please use the contact form and this can be arranged!
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Do you ship Worldwide?Yes! Reliable shipping is available for both local and international orders . For local orders, shipping typically takes between 2-5 business days. International shipping can take anywhere from 10-21 business days, depending on your location. Please note that international shipping comes with additional costs, which will be calculated at checkout. While we ensure your order is carefully packaged and dispatched promptly, once your item is shipped, the responsibility for its delivery lies with the carrier. If your garment doesn’t arrive or is damaged during transit, you may be eligible for compensation, and we will assist with resolving the issue. Please don’t hesitate to contact us if you have any concerns or need further information about shipping.
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Can I return a product?If you’re not happy with your purchase, we offer easy size swaps to ensure the perfect fit. However, please note that tailor made trousers cannot be exchanged or refunded. Additionally, we provide lifetime repairs for any issues that may arise with your trousers, so you can enjoy them for years to come. Please note, we are unable to offer refunds due to the bespoke nature of our products. However, if you need an exchange or a repair, simply use the contact form, and you will be assisted promptly.
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